HELPDESK SERVICES
One Stop Solution For All Your Service Worries
Staff Augmentation
Dedicated support teams for your business
Staffing Services where needed
After hours and weekends support
24x7x365 Support Options
White Label Services
National Support Center Tier 0 Support Services
Network Operations Center Tier 1-3 Support Services
Point of Sale Support
Single Application Support
End User Enterprise Support
White Labeled Availability
Enterprise Infrastructure Support
Staff Augmentation
Vendor Management
Vendor Liaison Services
Escalation Design and Support
Coordination and Planning Services
Change Management Support
Vendor SOP Creation and Dissemination
Ticket Application Support
CRM Licensing, Configuration, and Management Services
CRM Selection Services
CRM-Agnostic Support
White Glove Ticketing Application Support
Workflow Design
SOP Generation
Knowledge Base Generation and Maintenance
Reporting and Analytics
KPI Identification
Scheduled KPI Reporting
Quarterly Briefing and Review Services
Trend Identification and Management
White Glove Reporting
POC Design, Implementation, and Follow Up
