IT Support Services

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Help Desk Support

RBS uses this resource to provides customers or employees with information and assistance to resolve technical issues or answer questions about a product or service.

On-site Support

On-site support we provide a variety of technical support, including:

– Computer hardware and software issues
– Network and internet connectivity issues
– Printer and peripheral issues
– Server and data storage issues

Remote Support

Our Remote support can be provided through various tools and technologies, including:

– Remote desktop connection software (e.g., TeamViewer, LogMeIn)
– Online chat and messaging platforms (e.g., LiveChat, Zendesk Chat)
– Phone and email support
– Screen sharing and collaboration tools (e.g., Zoom, Google Meet)

On-Site Service

This is technical support provided in-person at a customer’s location. This type of support is often required for complex technical issues that cannot be resolved remotely.

We are great at what we do

Confidence is the key that set us apart from others in the IT industry.

Our specialization

Network Administration
Cloud Computing
Web Development
Hardware Installation & Troubleshooting
VOIP Management
Cybersecurity

Core Services

  • CCTV Installation

    CCTV (Closed-Circuit Television) installation involves setting up a surveillance system to monitor and record activities in a specific area. This can include installing cameras, recording equipment, and monitoring systems.

  • Computer Repair

    Computer repair involves diagnosing and fixing problems with computer hardware, software, or networking issues. This can include repairing or replacing faulty components, upgrading hardware or software, and troubleshooting connectivity issues.

  • Network Support

    Network support involves providing assistance and maintenance to ensure that computer networks are running smoothly and efficiently. This can include troubleshooting network connectivity issues, configuring network settings, and ensuring network security.

  • Software Support

    Software support involves providing assistance and maintenance to ensure that software applications are running smoothly and efficiently. This can include troubleshooting software issues, configuring software settings, and providing training and guidance on software usage.

  • Data Backup and Recovery

    Data backup and recovery involves creating and storing copies of data to prevent data loss in the event of a disaster, hardware failure, or human error. This ensures that critical data can be restored and business operations can continue with minimal disruption.