Technical Support
We provides assistance and service for client, who have a problem related to their electronic products such as computers, mobile phones, or other hardware or software.
On-Site Support
The most common types of services we render on-site include:
- Technical assistance – includes helping with software installation, configuration, and troubleshooting.
- System maintenance – involves keeping your computers running at peak performance by performing routine checks and updates.
- Troubleshooting – this is where a specialist will look into why certain programs aren’t working properly and fix them accordingly.
Remote Support
Rbs offers remote client-side support to assist technical product OEMs in real-time troubleshooting, monitoring, and diagnostics. Our support professionals can remotely connect with your system from our Support Operations Center to perform troubleshooting and diagnostics.
